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This page covers the most common sign-in, account, checkout, and paid-access questions without asking you to share private account details publicly.

Sign-in and account access

Use the same email and password you used when creating your Signal Vale account. If you are signed in but cannot see an included listing, open Signal Access and refresh the page once.

Sign in

Checkout or paid access

Complete checkout only from a Signal Vale page. After the confirmed return to Signal Vale, sign in with the account used for checkout, then open the listing again. Do not retry a charge before confirming the first attempt has finished.

Review access options

Refund and access terms

Review the current access window and refund policy before purchasing or when you need to understand an existing purchase.

Read access & refunds